PrintSmith Site offers a complete eCommerce Solution for your company.
Handle Big or Small Clients
PrintSmith Site can support all of your customers, whether it’s the big corporation ordering presentation books or the soccer mom who wants a bake sale flyer printed. For your corporate customers, you can setup “sub-sites,” catalogs that contain their specific items brochures and collateral) to help them enforce their own print standards and provide ordering for their users. For Web surfers who find your site, you can setup a retail “walk-up” site where the user simply shops, uploads a file, and then provides a credit card for their one-off order.
Increase Your Customer Service and Satisfaction
In today’s economy, most consumers are accustomed to purchasing things like books and personal electronics online. Customers enjoy buying print online, too, and PrintSmith Site employs the Internet’s “best practices” to make buying print from you an easy and familiar experience. Customers need to know very little about printing processes and technology to be successful ordering with PrintSmith Site’s simple interface. Requests for estimates, new orders and re-orders are all streamlined, resulting in a quick and pleasant experience for the customer. Coupled with your on-time delivery of a quality product, PrintSmith Site delivers excellent customer service and satisfaction.
Offer Simple Job Submission (File Upload)for Your Customers
One of the most popular applications for Web-to-print is file and job submission. With PrintSmith Site, customers have an easy way to send you their job files without installing software or using FTP. They also won’t have to hunt around for the “Upload” button – it’s right there on the home page.
Provide an Easy, Attractive Online Catalog
PrintSmith Site’s Online Catalog is easy to navigate, and lets you show ordering customers attractive graphics of the product that they wish to buy from you. The graphics are associated with Web-based catalogs right from within PrintSmith. Unique catalogs can be set up for each customer or for retail customers who find your site via Internet search engines or your own advertising. The catalog can contain customer’s previously ordered products, as well as new product offerings, to help to promote your complete product and service capabilities.
Build and Maintain Sites Easily
All administration for PrintSmith Site is done from the familiar PrintSmith program, so there’s a very small learning curve for building your customer sites. Online Catalog items are built from customers’ job histories within PrintSmith through simple drag and drop operations. Pricing changes are equally easy. You can update hundreds of online prices with the click of a mouse. Another big benefit of integration with PrintSmith Site is consistent pricing for all orders, whether counter service, phone orders or Web orders – pricing is setup once in PrintSmith and applied everywhere. With other solutions, you’ll have to double-enter pricing – once for the shop and once for the Web.
Make Getting Paid Faster and Simpler
One of the best benefits of Web-to-print ordering is that you can get paid before you even produce the customer’s job! PrintSmith Site accepts credit cards, providing secure processing fully integrated to PrintSmith’s billing processes. Other payment methods and account terms assigned in PrintSmith, such as Net 30, PO required, and COD, etc., are reflected on the Web site for use by customers. Print-Smith can even support an approval workflow, so when demanding corporate purchasing departments require it, they can approve individual user’s orders.
Enhance Your Production Workflow for Higher Profits
Jobs start with orders on the Web in PrintSmith Site and finish in your production environment with very little operator intervention in between. With built-in technologies like the PrintMessenger drivers, XMPie versioning, and PrintSmith’s Fiery® JDF controller integration, you may have jobs for which there will be “touch less entry,” and “touch less prepress,” resulting in streamlined production and higher profits.
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